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10 Soft Skills You Need

£179.00

The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this course.

Description

The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this course.

With our 10 Soft Skills You Need course, you will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, you will improve on almost every aspect of their career.

Only 6 to 8 hours of study is required per course.

What’s Included?

Wiki_tick  Unlimited  lifetime access
Wiki_tick  Access anywhere, any time
Wiki_tick  Fast effective training, written and designed by industry experts
Wiki_tick  Track your progress with our Learning Management System
Wiki_tick  Unlimited support
Wiki_tick  Save money, time and travel costs
Wiki_tick  Learn at your own pace and leisure
Wiki_tick  Easier to retain knowledge and revise topics than traditional methods
Wiki_tick  Exam preparation quizzes, tests and mock exams to ensure that you are 100% ready

£179.00Add to basket

Modules

Module One: Getting Started

By the end of this course, you will be able to:
Discuss how soft skills are important to success in the workplace
Understand the 10 key soft skills everyone should have
Use soft skills to relate more effectively to others in the workplace
Understand how to use soft skills to communicate, problem-solve, and resolve conflict
Apply soft skills to specific situations

Module Two: What are Soft Skills?

Definition of Soft Skills
Empathy and the Emotional Intelligence Quotient
Professionalism
Learned vs. Inborn Traits

Module Three: Communication

Ways We Communicate
Improving Nonverbal Communication
Listening
Openness and Honesty

Module Four:Teamwork

Identifying Capabilities
Get Into Your Role
Learn the Whole Process
The Power of Flow

Module Five:Problem-Solving

Define the Problem
Generate Alternative Solutions
Evaluate the Plans
Implementation and Re-Evaluation

Module Six: Time Management

The Art of Scheduling
Prioritizing
Managing Distractions
The Multitasking Myth

Module Seven: Attitude and Work Ethic

What Are You Working For?
Caring for Others vs Caring for Self
Building Trust
Work Is Its Own Reward

Module Eight: Adaptability/Flexibility

Getting Over the Good Old Days Syndrome
Changing to Manage Process
Changing to Manage People
Showing You’re Worth Your Weight in Adaptability

Module Nine: Self-Confidence (Owning It)

Confident Traits
Self-Questionnaire
Surefire Self-Confidence Building Tactics
Build Up Others

Module Ten:Ability to Learn from

Wow, You Mean I’m Not Perfect?
Listen with an Open Mind
Analyze and Learn
Clear the Air and Don’t Hold Any Grudges

Module Eleven: Networking

Redefine Need
Identifying Others’ Interests
Reach Out
When to Back Off

Module Twelve: Wrapping Up

Words from the Wise

System Requirements

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or later
Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS:

OSX/iOS 6 or later
Modern and up to date Browser (Firefox, Chrome, Safari)

All systems:

Internet bandwidth of 1Mb or faster
Flash player or a browser with HTML5 video capabilities (We recommend Google Chrome)

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