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Certificate In Administration

£149.00 £8.99

In this course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully.

The practices presented in this Administration Support Online Short Course will take time to root into your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.

Effective administration skills are essential in today’s work environment. Being organized, punctual, and effective in your communication skills, both written and verbal are crucial if you want to achieve your goals in any endeavor you pursue. Our Administration Support Online Short Course will help you get there.

The current business environment is filled with many sources of information and you have to take that information and analyze it, prioritize it, and process it to the extent where value is achieved for the organization. Good administrative skills reduce the risk of “things falling through the cracks.” Great administrative skills create exponential results that spot potential problems, overcome obstacles, and leverage resources effectively.

In this course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully.

The practices presented in this Administration Support Online Short Course will take time to root into your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.

Only 6 to 8 hours of study is required per course.

What’s Included?

Wiki_tick  Unlimited  lifetime access
Wiki_tick  Access anywhere, any time
Wiki_tick  Fast effective training, written and designed by industry experts
Wiki_tick  Track your progress with our Learning Management System
Wiki_tick  Unlimited support
Wiki_tick  Save money, time and travel costs
Wiki_tick  Learn at your own pace and leisure
Wiki_tick  Easier to retain knowledge and revise topics than traditional methods
Wiki_tick  Exam preparation quizzes, tests and mock exams to ensure that you are 100% ready

£149.00 £8.99Add to cart

Modules

Only 6 to 8 hours of study is required per course.

Module One: Getting Started

Module Two: Getting Yourself Organized (Part One)

Managing Email
Managing Electronic Files
Managing the Paper Trail
Making the Most of Voice Mail

Module Three: Getting Yourself Organized (Part Two)

Organizing Your Workspace
Using a To-Do Book

Module Four: Managing Your Time More Effectively

Managing Your Time
Keeping Others on Track
Maintaining Schedules

Module Five: Getting It All Done On Time

Prioritising
The Secret to Staying on Track
Goal Setting

Module Six: Complete Special Tasks

Planning Small Meetings
Planning Large Meetings
Organizing Travel

Module Seven: Improve Your Verbal Communication Skills

Listening and Hearing: They Aren’t the Same
Asking Questions
Communicating with Power

Module Eight: Improve Your Non-Verbal Communication Skills

Body Language
The Signals You Send to Others
It’s not what you Say, It’s how you Say It

Module Nine: Empower Yourself

Being Assertive
Resolving Conflict
Building Consensus
Making Decisions

Module Ten: Deal With Your Managers More Effectively

Working with Your Manager
Influencing Skills
What to Do in Sticky Situations

Module Eleven: Taking Care of Yourself

Ergonomics
Stress Management
Dealing with a Heavy Workload

Module Twelve: Wrapping Up

System Requirements

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or later
Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS:

OSX/iOS 6 or later
Modern and up to date Browser (Firefox, Chrome, Safari)

All systems:

Internet bandwidth of 1Mb or faster
Flash player or a browser with HTML5 video capabilities (We recommend Google Chrome)