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Certificate In Business Etiquette

£179.00 £10.95

Business etiquette is so much more than knowing which fork to use at lunch with a client. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!)

Good etiquette adds to your overall credibility. If you treat all people with respect, show courtesy in the office and dress well, those you work with will most likely think highly of you. On the other hand, poor etiquette can hurt your professional relationships. During this course we will look at many areas of business etiquette, including networking, meeting manners, dining decorum, international business etiquette and more.

Business etiquette is so much more than knowing which fork to use at lunch with a client. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!)

Good etiquette adds to your overall credibility. If you treat all people with respect, show courtesy in the office and dress well, those you work with will most likely think highly of you. On the other hand, poor etiquette can hurt your professional relationships. During this course we will look at many areas of business etiquette, including networking, meeting manners, dining decorum, international business etiquette and more.

Only 6 to 8 hours of study is required per course.

What’s Included?

Wiki_tick  Unlimited  lifetime access
Wiki_tick  Access anywhere, any time
Wiki_tick  Fast effective training, written and designed by industry experts
Wiki_tick  Track your progress with our Learning Management System
Wiki_tick  Unlimited support
Wiki_tick  Save money, time and travel costs
Wiki_tick  Learn at your own pace and leisure
Wiki_tick  Easier to retain knowledge and revise topics than traditional methods
Wiki_tick  Exam preparation quizzes, tests and mock exams to ensure that you are 100% ready

£179.00 £10.95Add to cart

 

Modules

Only 6 to 8 hours of study is required per course.

Module One – Getting Started

Module Two – What is Business Etiquette

Defining Etiquette
Why Bother with Business Etiquette

Module Three – Networking

The Cold Introduction
First Impressions Matter
The Business Card
Sorry, what was your name again?

Module Four – What to Wear

Is a Dress Code Optional?
10 tips for that perfect look

Module Five – Introductions Over, What Next?

The bone crusher and the dead fish
Conversation Etiquette
Stages of Conversation

Module Six – The Business Lunch

Which Fork First?
Eating with Etiquette

Module Seven – Restaurant Etiquette

Ordering Correctly
Alcohol
Paying the Bill and Tipping

Module Eight – Email Etiquette and Netiquette

Understanding Netiquette
Email Etiquette: The Do’s and Don’ts of Email
Grammar

Module Nine – Telephone Etiquette

10 Tips for Telephone Etiquette
Leaving Voicemail
Mobile Manners

Module Ten – The Written Letter

Saying Thank You with Style
Letters the Basic Structure
Writing the Letter

Module Eleven – International Etiquette

Some Basic Rules
Business Card Etiquette
Personal Space
Gifts
Communication

Module Twelve – Wrapping Up

System Requirements

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or later
Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS:

OSX/iOS 6 or later
Modern and up to date Browser (Firefox, Chrome, Safari)

All systems:

Internet bandwidth of 1Mb or faster
Flash player or a browser with HTML5 video capabilities (We recommend Google Chrome)