Certificate In Business Leadership: Becoming Management Material Online Course

£179.00 £10.95

At its core, leadership means setting goals, lighting a path, and persuading others to follow. This course will show you how leaders can get their message out in a way that inspires, make the most of their limited time, and build roads to precious resources.

At its core, leadership means setting goals, lighting a path, and persuading others to follow. This course will show you how leaders can get their message out in a way that inspires, make the most of their limited time, and build roads to precious resources.

The first part of this Business Leadership: Becoming Management Material Course will teach you about Peter Senge’s five learning disciplines: personal mastery, mental models, shared vision, team learning, and systems thinking. You will also learn about Paul Hersey and Ken Blanchard’s Situational Leadership II® model, servant leadership, and the five practices in James Kouzes and Barry Posner’s “The Leadership Challenge.” In addition to these leadership models, basic skills (such as building trust, managing change, personal productivity, resolving conflict, solving problems, and leading meetings) will also be covered.

Only 6 to 8 hours of study is required per course.

What’s Included?

Wiki_tick  Unlimited  lifetime access
Wiki_tick  Access anywhere, any time
Wiki_tick  Fast effective training, written and designed by industry experts
Wiki_tick  Track your progress with our Learning Management System
Wiki_tick  Unlimited support
Wiki_tick  Save money, time and travel costs
Wiki_tick  Learn at your own pace and leisure
Wiki_tick  Easier to retain knowledge and revise topics than traditional methods
Wiki_tick  Exam preparation quizzes, tests and mock exams to ensure that you are 100% ready

£179.00 £10.95Add to cart


Only 6 to 8 hours of study is required per course.

Session 1: Course Overview

Learning Objectives
Pre-Assignment: Areas of Improvement

Session 2: About the Learning Organization

What is a Learning Organization?
Are You a Lifelong Learner?
Lifelong Learning Questionnaire

Session 3: Achieving Personal Mastery

What is Personal Mastery?
Your Personal Vision
Developing a Vision
Step One: Identify Your Values
Step Two: Define Your Values
Step Three: Put It All Together

Session 4: Analyzing Our Mental Models

Our Mental Models, Part One
Our Mental Models, Part Two
Mental Models in the Workplace
Strategies for Working with Mental Models
You Can Create New Mental Models!
The Ladder of Inference, Part One
A Ladder of Inference, Part Two
A Ladder of Inference, Part Three
A Ladder of Inference, Part Four
A Ladder of Inference, Part Five
Reflection: Using Your Own Experiences as a Resource
Case Study
Applying the Concepts

Session 5: Achieving a Shared Vision

What is a Shared Vision?

Session 6: Team Learning

Team Learning
The Meteor Belt
Protocols for Skillful Discussion
Preparing the Ground for Skillful Discussion

Session 7: Systems Thinking

Systems Thinking
Sample Systems

Session 8: Understanding Leadership

About Leadership
Director’s Style
Coach’s Style
Supporter’s Style
Delegator’s Style
Your Leadership Style
Understanding Your Comfort Zone
Adapting Our Style
Cycling Through the Styles
Managing Performance
Making Connections
Servant Leadership
Making Connections
Onboarding and Orientation
The Great…
… And The Not So Great
Taking Charge

Session 9: Five Practices

Practice One: Challenge the Process
Making Connections
Practice Two: Inspire a Shared Vision
Practice Three: Enable Others to Act
Making Connections
Image Identification
Practice Four: Model the Way
Practice Five: Encourage the Heart
Practices in Practice

Session 10: Building Trust

The Cycle of Trust and Performance
Improving Trust
Trust Exercise
Making Connections

Session 11: Managing Change

About Change
Making Connections
Key Factors in Successful Change
A Step-by-Step Plan for Change
Case Study: Getting More from the Last Hour
Getting More From the Last Hour

Session 12: The Four Room Apartment

The Four Room Apartment
Making Connections, Part One
Making Connections, Part Two
Making Connections, Part Three

Session 13: Time Management Tips and Tricks

Getting Things in Order
Making Connections
Mastering E-mail
Adding Up the Numbers
Assessing the Impact
Tackling the E-Mail Monster
Time Management Tips
Eight Exciting Ideas
A Planning Checklist
Putting Plans into Action with Scheduling Aids
Organizing Your Work Area and Your Paperwork
Going the Extra Mile

Session 14: Managers vs. Leaders

Managers vs. Leaders
Making Connections
We Need Leaders!
Managers vs. Leaders

Session 15: Types of Thinking

Directional Thinking
Paradigm Shifts
Mind Mapping
Consequential Thinking
Considering the Consequences
Ethics 101

Session 16: Influence Strategies

Common Influence Strategies
Cialdini’s Six Strategies

Session 17: Managing Relationships

The Relationship Cycle
Coaching Through Conflict
Helping Others in Conflict
Choosing Your Style
The Turtle (Withdrawing, Avoiding)
The Shark (Aggressive, Forcing)
The Teddy Bear (Smoothing, Cooperating)
The Fox (Compromising)
The Owl (Confronting or Problem-Solving)
Making Connections
Preparing for Conflict, Part One
Preparing for Conflict, Part Two
Preparing for Conflict, Part Three
Preparing for Conflict, Part Four
Making Connections
Managing Stress
The Positive Effect
Fifteen Steps for Dealing with Upset People
Five Tips for Dealing with Difficult People
Six Steps for Dealing with Angry People

Session 18: A Simple Problem Solving Process

Systematic Problem Solving
Breaking Down the Model
Personal Problems

Session 19: Strategic Planning

SWOT Analysis
Sample SWOT Matrix
What to Include in Your SWOT
Individual Analyses

Session 20: Doing Delegation Right

What is Delegation?
Defining Delegation
Levels of Delegation
Breaking Down the Model, Part One
Breaking Down the Model, Part Two
Breaking Down the Model, Part Three
Delegation Case Study

Session 21: Criteria for Useful Feedback

Giving Constructive Feedback
Best Practices
The Importance of Feedback
Making Connections

Session 22: Feedback Techniques

Feedback Techniques
The Open-Ended Approach
More Feedback Options
Encouraging Feedback
Case Study

Session 23: Mastering Your Body Language

Mastering Your Body Language
Things to Consider
Reading Cues and Adjusting Your Approach

Session 24: Meeting Management

Preparing for Meetings
Reading the Reports, Part One
Reading the Reports, Part Two
Reading the Reports, Part Three
Preparing for the Meeting
During the Meeting
Managing Meetings
Making Connections
Presentation Tips

Session 25: Pumping up a Presentation

Pumping up a Presentation
Seven Easy Steps

Session 26: A Personal Action Plan

Starting Point
Where I Want to Go
How I Will Get There

System Requirements

Minimum specifications for the computer are:


Microsoft Windows XP, or later
Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)


OSX/iOS 6 or later
Modern and up to date Browser (Firefox, Chrome, Safari)

All systems:

Internet bandwidth of 1Mb or faster
Flash player or a browser with HTML5 video capabilities (We recommend Google Chrome)