Certificate in Coaching and Mentoring

£199.00

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

The Coaching And Mentoring course focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

The Coaching And Mentoring course focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

What’s Included?

Wiki_tick  Unlimited  lifetime access
Wiki_tick  Access anywhere, any time
Wiki_tick  Fast effective training, written and designed by industry experts
Wiki_tick  Track your progress with our Learning Management System
Wiki_tick  Unlimited support
Wiki_tick  Save money, time and travel costs
Wiki_tick  Learn at your own pace and leisure
Wiki_tick  Easier to retain knowledge and revise topics than traditional methods
Wiki_tick  Exam preparation quizzes, tests and mock exams to ensure that you are 100% ready

£199.00Add to cart

Modules

Only 6 to 8 hours of study is required.

Section One: Getting Started

Objectives

Section Two: Coaching, Mentoring, aren’t they the same?

Coaching
Mentoring
The G.R.O.W. Model

Section Three: Setting Goals

“G” for Goals
Identifying Appropriate Goal Areas
Create SMART Goals

Section Four: The Reality of GROW

Understanding Where You Are
Past Performance

Section Five: Options of GROW…

Your Path to BIG Success
The Best Approach
Structuring a Plan. 22

Section Six: It’s a Wrap

Create a Development Plan
First Step
Motivation

Section Seven: The Importance of Trust

What is Trust?
Trust & Coaching
How to Build a Trusting Relationship

Section Eight: Feedback

Characteristics of Good Feedback
Constructive Criticism
Encouraging Growth and Development

Section Nine: Obstacles & Roadblocks

Frequent Obstacles
Maslow’s Hierarchy of Needs Pyramid
Reviewing Progress & Re-evaluating Goals
Focusing on Progress not Shortfalls

Section Ten: Reaching the End

Achieving the Goal
Record the Achievements

Section Eleven: How Mentoring Differs from Coaching

Blending the Two Models
GROW Model & Mentoring
It’s all About Relationships

Section Twelve: Wrapping it Up

System Requirements

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or later
Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS:

OSX/iOS 6 or later
Modern and up to date Browser (Firefox, Chrome, Safari)

All systems:

Internet bandwidth of 1Mb or faster
Flash player or a browser with HTML5 video capabilities (We recommend Google Chrome)