courseCertificate in Communication Strategies

Build better and stronger relationships by learning valuable communication skills with our Certificate in Communication Strategies

Most of everyday, we spend communicating with others. Whether personal or professionally, the ways in which we communicate lead to different results and levels of understanding.

By focusing on communication we can better the way we pass on information and emotions to people, and better improve your intended result that you hoped to achieve by communicating in the first place. During this course we will be looking at Paraverbal Communication, Body Language, The four stages in the Appreciative Inquiry model, Speaking Like a Star and Positive Signals.

Only 6 to 8 hours of study is required.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by e-Courses4You are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. e-Courses4You is committed to high completion rates and therefore 100% student satisfaction.


Wiki_tick  Unlimited lifetime access

Wiki_tick  Access anywhere, any time

Wiki_tick  Fast effective training, written and designed by industry experts

Wiki_tick  Unlimited support

Wiki_tick  Save money, time and travel costs

Wiki_tick  Learn at your own pace and leisure

Wiki_tick  Easier to retain knowledge and revise topics than traditional methods

laptop-notebook-working-internetWhat the course will teach you:

  • The Big Picture
  • Barriers to Communication
  • Paraverbal Communication Skills
  • Nonverbal Communication
  • Listening Skills
  • Much much more..

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Units Of Study

Certificate In Communication Strategies

Only 6 to 8 hours of study is required.

Section One: Getting Started

Section Two: The Big Picture

What is Communication?
How Do We Communicate?
Who’s Listening?

Section Three: Barriers to Communication

It All Starts with Me
Common Barriers to Communication
Language Barriers
Cultural Barriers
Location Barriers

Section Four: Paraverbal Communication Skills

The Power of Pitch
The Power of Tone
Vocal Speed Camera

Section Five: Non-Verbal Communication

Your Body Speaks its own Language

Section Six: Speak Like a STAR

Using STAR

Section Seven: Listening Skills

Ten Ways to Listen Better Today
Understanding Active Listening
Sending Positive Signals to Others

Section Eight: Asking Good Questions

Asking Open Questions
Probing Questions

Section Nine: Appreciative Inquiry

The Four Stages
The Purpose of Appreciative Inquiry

Section Ten: The Art of Conversation Using SPEAC


Section Eleven: Advanced Communication Skills

Precipitating Factors
Common Ground

Section Twelve: Wrapping up

System Requirements

Minimum specifications for the computer are:


Microsoft Windows XP, or later
Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)


OSX/iOS 6 or later
Modern and up to date Browser (Firefox, Chrome, Safari)

All systems:

Internet bandwidth of 1Mb or faster
Flash player or a browser with HTML5 video capabilities (We recommend Google Chrome)

Please note: Although this course will work with the system requirements stated above, the software talked about and used in the course may vary. It is recommended that you check with the software suppliers website before making a purchase.