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Certificate In Creative Problem Solving

£179.00 £10.95

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

This course will give you an overview of the entire creative problem solving process, as well as key problem solving tools that you can use every day.

Only 6 to 8 hours of study is required per course.

What’s Included?

Wiki_tick  Unlimited  lifetime access
Wiki_tick  Access anywhere, any time
Wiki_tick  Fast effective training, written and designed by industry experts
Wiki_tick  Track your progress with our Learning Management System
Wiki_tick  Unlimited support
Wiki_tick  Save money, time and travel costs
Wiki_tick  Learn at your own pace and leisure
Wiki_tick  Easier to retain knowledge and revise topics than traditional methods
Wiki_tick  Exam preparation quizzes, tests and mock exams to ensure that you are 100% ready

£179.00 £10.95Add to cart

Modules

Only 6 to 8 hours of study is required per course.

Module One – Getting Started

Objectives
Action Plans

Module Two – The Problem Solving Method

What is a Problem
What is Creative Problem Solving?
What are the Steps for Creative Solving?

Module Three – Gathering Information

Understanding Types of Information
Identifying Key Questions
Methods for Information Gathering

Module Four – Problem Definition

Defining the Problem
Determining Where the Problem Originated
Defining Present State and Desired States
Stating and Restating the Problem
Analyzing the Problem
Writing the Problem Statement

Module Five – Getting Prepared to Brainstorming

Identifying Mental Blocks
Removing Mental Blocks
Stimulating Creativity

Module Six – Generating Solutions, Part One

Brainstorming Rules (Key to Success)
Basic Brainstorming
Brainwriting and Mind Mapping
Brainwriting
Mind Mapping

Module Seven – Generating Solutions, Part Two

The Morphological Matrix
The Six Thinking Hats

Module Eight – Analyzing Solutions

Developing Criteria
Analyzing Wants and Needs
Using Cost/Benefit Analysis

Module Nine – Selecting a Solution

Final Analysis
Paired Comparison Analysis
Analyzing Potential Problems

Module Ten – Planning Your Next Steps

Lesson One: Identifying Tasks
Identifying Resources
Implementing, Evaluating, and Adapting

Module Eleven – Listen to Your Customers

Planning the Follow-Up Meeting
Celebrating Successes
Identifying Improvements

Module Twelve – Lessons Learned

Words from the Wise

System Requirements

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or later
Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS:

OSX/iOS 6 or later
Modern and up to date Browser (Firefox, Chrome, Safari)

All systems:

Internet bandwidth of 1Mb or faster
Flash player or a browser with HTML5 video capabilities (We recommend Google Chrome)