How to Lead Meetings and Discussions More Effectively
Facilitation is often referred to as the new cornerstone of management philosophy with its focus on fairness and creating an easy decision making process.Creating a comfortable environment through better facilitation will help you understand what a good facilitator can do to improve any meeting or gathering and put the theory into practice yourself.
This Facilitation Skills course can help any scale of organization make better decisions, you will gain a strong understanding of what facilitation is all about, as well as learn new tools that you can use to facilitate small meetings. Additionally you will learn to command a room and dictate the pace of a meeting, skills that will set you up to become a great facilitator yourself.
Only 6 to 8 hours of study is required per course.
Recognition & Accreditation
These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by e-Courses4You are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. e-Courses4You is committed to high completion rates and therefore 100% student satisfaction.
What the course will teach you:
- Define facilitation and identify its purpose and benefits
- Clarify the role and focus of a facilitator
- Differentiate between process and content in the context of a group discussion
- Provide tips in choosing and preparing for facilitation
- Provide guidelines in dealing with disruptions, dysfunctions and difficult people in groups
- Much more...
Units Of Study
Certificate In Facilitation Skills
Only 6 to 8 hours of study is required per course.
Module One - Getting Started
Module Two - Understanding Facilitation
What is facilitation?
What is a facilitator?
When is facilitation appropriate?
Module Three - Process vs Content
A facilitator's focus
Module Four - Laying the Groundwork
Choosing a facilitated approach
Planning for a facilitated meeting
Module Five - Tuckman and Jensen's Model of Team Development
Stage One - Forming
Stage Two - Storming
Stage Three - Norming
Stage Four - Performing
Module Six - Building Consensus
Synthesizing and Summarising
Module Seven - Reaching a Decision Point
Indentifying the options
Creating a short list
Choosing a solution
Using the multi-option technique
Module Eight - Dealing with Difficult People
Common types of difficult people and how to handle them
Helping the group resolve issues on their own
Module Nine - Addressing Group Dysfunction
Using ground rules to prevent dysfunction
Restarting and reframing issues
Some of the ways of restarting and reframing includes
Getting people back on track
Module Ten - About Intervention
Why intervention may be necessary
When to intervene
Levels of intervention
Module Eleven - Intervention Techniques
Using your processes
Boomerang it back
ICE it - Identify, Check for agreement, Evaluate how to resolve
Module Twelve - Wrapping Up
With eCourses4You's e-learning system, certification has never been simpler! You can be starting your IT career or taking your current IT skills to the next level in just a few short weeks. Our award winning learning system gives you all of the benefits of a live class at just a fraction of the cost.
eCourses4You’s courses include:
Expert Instructor-Led Training
eCourses4You uses only the industry’s finest instructors in the IT industry. They have a minimum of 15 years real-world experience and are subject matter experts in their fields. Unlike a live class, you can fast-forward, repeat or rewind all your lectures. This creates a personal learning experience and gives you all the benefit of hands-on training with the flexibility of doing it around your schedule 24/7.
Visual Demonstrations & Multimedia Presentations
Our courseware includes instructor-led demonstrations and visual presentations that allow students to develop their skills based on real world scenarios explained by the instructor. eCourses4You always focuses on real world scenarios and skill-set development.
Quizzes & Exam Simulators
eCourses4You’s custom practice exams prepare you for your exams differently and more effectively than the traditional exam preps on the market. You will have practice quizzes after each module to ensure you are confident on the topic you have completed before proceeding.
This will allow you to gauge your effectiveness before moving to the next module in your course. eCourses4You Courses also include practice exams designed to replicate and mirror the environment in the testing center. These exams are on average 100 questions to ensure you are 100% prepared before taking your certification exam.
Social Learning & Networking
Flash Cards & Educational Games
Navigation & Controls
Minimum specifications for the computer are:
Microsoft Windows XP, or later
Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
OSX/iOS 6 or later
Modern and up to date Browser (Firefox, Chrome, Safari)
Internet bandwidth of 1Mb or faster
Flash player or a browser with HTML5 video capabilities (We recommend Google Chrome)