Certificate In Facilitation Skills

£149.00

Facilitation is often referred to as the new cornerstone of management philosophy with its focus on fairness and creating an easy decision making process.Creating a comfortable environment through better facilitation will help you understand what a good facilitator can do to improve any meeting or gathering and put the theory into practice yourself.

This Facilitation Skills course can help any scale of organization make better decisions, you will gain a strong understanding of what facilitation is all about, as well as learn new tools that you can use to facilitate small meetings. Additionally you will learn to command a room and dictate the pace of a meeting, skills that will set you up to become a great facilitator yourself.

Facilitation is often referred to as the new cornerstone of management philosophy with its focus on fairness and creating an easy decision making process.Creating a comfortable environment through better facilitation will help you understand what a good facilitator can do to improve any meeting or gathering and put the theory into practice yourself.

This Facilitation Skills course can help any scale of organization make better decisions, you will gain a strong understanding of what facilitation is all about, as well as learn new tools that you can use to facilitate small meetings. Additionally you will learn to command a room and dictate the pace of a meeting, skills that will set you up to become a great facilitator yourself.

Only 6 to 8 hours of study is required per course.

What’s Included?

Wiki_tick  Unlimited  lifetime access
Wiki_tick  Access anywhere, any time
Wiki_tick  Fast effective training, written and designed by industry experts
Wiki_tick  Track your progress with our Learning Management System
Wiki_tick  Unlimited support
Wiki_tick  Save money, time and travel costs
Wiki_tick  Learn at your own pace and leisure
Wiki_tick  Easier to retain knowledge and revise topics than traditional methods
Wiki_tick  Exam preparation quizzes, tests and mock exams to ensure that you are 100% ready

£149.00Add to cart

Modules

Only 6 to 8 hours of study is required per course.

Module One – Getting Started

Module Two – Understanding Facilitation

What is facilitation?
What is a facilitator?
When is facilitation appropriate?

Module Three – Process vs Content

About process
About content
A facilitator’s focus

Module Four – Laying the Groundwork

Choosing a facilitated approach
Planning for a facilitated meeting
Collecting data

Module Five – Tuckman and Jensen’s Model of Team Development

Stage One – Forming
Stage Two – Storming
Stage Three – Norming
Stage Four – Performing

Module Six – Building Consensus

Encouraging participation
Gathering information
Presenting information
Synthesizing and Summarising

Module Seven – Reaching a Decision Point

Indentifying the options
Creating a short list
Choosing a solution
Using the multi-option technique

Module Eight – Dealing with Difficult People

Addressing disruptions
Common types of difficult people and how to handle them
Helping the group resolve issues on their own

Module Nine – Addressing Group Dysfunction

Using ground rules to prevent dysfunction
Restarting and reframing issues
Some of the ways of restarting and reframing includes
Getting people back on track

Module Ten – About Intervention

Why intervention may be necessary
When to intervene
Levels of intervention

Module Eleven – Intervention Techniques

Using your processes
Boomerang it back
ICE it – Identify, Check for agreement, Evaluate how to resolve

Module Twelve – Wrapping Up

System Requirements

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or later
Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS:

OSX/iOS 6 or later
Modern and up to date Browser (Firefox, Chrome, Safari)

All systems:

Internet bandwidth of 1Mb or faster
Flash player or a browser with HTML5 video capabilities (We recommend Google Chrome)