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Certificate In Manager Management

£179.00 £10.95

With this course you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this course you will be able to disperse your knowledge and experience throughout your leadership team.

Manager Management takes a special type of leader. This course will expand your knowledge and provide a way for you to teach and lead new and experienced managers. As every manager knows that learning never stops, this course will have something for everyone.

With this course you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this course you will be able to disperse your knowledge and experience throughout your leadership team.

Manager Management takes a special type of leader. This course will expand your knowledge and provide a way for you to teach and lead new and experienced managers. As every manager knows that learning never stops, this course will have something for everyone.

Only 6 to 8 hours of study is required per course.

What’s Included?

Wiki_tick  Unlimited  lifetime access
Wiki_tick  Access anywhere, any time
Wiki_tick  Fast effective training, written and designed by industry experts
Wiki_tick  Track your progress with our Learning Management System
Wiki_tick  Unlimited support
Wiki_tick  Save money, time and travel costs
Wiki_tick  Learn at your own pace and leisure
Wiki_tick  Easier to retain knowledge and revise topics than traditional methods
Wiki_tick  Exam preparation quizzes, tests and mock exams to ensure that you are 100% ready

£179.00 £10.95Add to cart

Modules

Only 6 to 8 hours of study is required per course.

Module One – Getting Started

Module Two – Grooming a New Manager

Set specific goals
Authority (What they can and can’t do)
Create a shared vision
The more they learn, the more responsibility they get

Module Three – Coaching and Mentoring (Part 1)

Writing performance reviews
Provide clear and timely feedback
Praise in public, criticise in private
Make sure your door is always open

Module Four – Coaching and Mentoring (Part 2)

Offer advice, not the solution
Create a supportive environment
Build ownership
360 degree feedback

Module Five – Measuring Performance

Staying within their budget
Setting measurable objectives
Skip level feedback
Collaborate on criteria to be evaluated

Module Six – Motivating Managers

Provide the needed resources
Bonuses and incentives
Give credit for good work
Keep them challenged

Module Seven – Signs of Poor Management

Missed deadlines
Team turnover
Losing customers
Little or no growth

Module Eight – Trust Your Team of Managers

Do not micromanage
Promote open and honest communication
Reward initiative
Trust, but verify

Module Nine – When an Employee Complains about their Manager

Keep the information confidential
Gather information from both sides
Coach or delegate the solution
Follow-up with the manager or employee

Module Ten – When do You Step In?

Unsafe or dangerous events
Legal ramifications
Severe financial costs
Repeated failures after coaching has occurred

Module Eleven – Remember these Basic Qualities

Express confidence in their abilities
Practice what you preach
Have an open door
Their success is your success

Module Twelve – Wrapping Up

System Requirements

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or later
Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS:

OSX/iOS 6 or later
Modern and up to date Browser (Firefox, Chrome, Safari)

All systems:

Internet bandwidth of 1Mb or faster
Flash player or a browser with HTML5 video capabilities (We recommend Google Chrome)