Understand The Phases Of Negotiation
Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time.
This course will give you an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.
The Negotiation Skills course will give you a sense of understanding your opponent and have the confidence to not settle for less than what you feel is fair. You will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.
Only 6 to 8 hours of study is required per course.
Recognition & Accreditation
These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by e-Courses4You are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. e-Courses4You is committed to high completion rates and therefore 100% student satisfaction.
What the course will teach you:
- Understand and apply basic negotiating concepts
- Lay the groundwork for negotiation
- Identify what information to share and what to keep to yourself
- Understand basic bargaining techniques
- Apply strategies for identifying mutual gain
- Much more...
Units Of Study
Certificate In Negotiation
Only 6 to 8 hours of study is required per course.
Module One - Getting Started
Module Two - Understanding Negotiation
Types of negotiations
The three phases
Skills for successful negotiation
Module Three - Getting Prepared
Establishing your WATNA and BATNA
Identifying your WAP
Identifying your ZOPA
Module Four - Laying the Groundwork
Setting the time and place
Establishing common ground
Creating a negotiation framework
The negotiation process
Module Five - Phase One - Exchanging Information
Getting off on the right foot
What to share
What to keep to yourself
Module Six - Phase Two - Bargaining
What to expect
Techniques to try
How to break an impasse
Module Seven - About Mutual Gain
Three ways to see your options
About mutual gain
Creating a mutual gain solution
What do I want?
What do they want?
What do we want?
Module Eight - Phase Three - Closing
Building an agreement
Setting the terms of the agreement
Module Nine - Dealing with Difficult Issues
Being prepared for environmental tactics
Dealing with personal attacks
Controlling your emotions
Deciding when it's time to walk away
Module Ten - Negotiating Outside the Boardroom
Adapting the process for smaller negotiations
Negotiating via telephone
Negotiating via email
Module Eleven - Negotiating on Behalf of Someone Else
Choosing the negotiating team
Covering all the bases
Dealing with tough questions
Module Twelve - Wrapping Up
With eCourses4You's e-learning system, certification has never been simpler! You can be starting your IT career or taking your current IT skills to the next level in just a few short weeks. Our award winning learning system gives you all of the benefits of a live class at just a fraction of the cost.
eCourses4You’s courses include:
Expert Instructor-Led Training
eCourses4You uses only the industry’s finest instructors in the IT industry. They have a minimum of 15 years real-world experience and are subject matter experts in their fields. Unlike a live class, you can fast-forward, repeat or rewind all your lectures. This creates a personal learning experience and gives you all the benefit of hands-on training with the flexibility of doing it around your schedule 24/7.
Visual Demonstrations & Multimedia Presentations
Our courseware includes instructor-led demonstrations and visual presentations that allow students to develop their skills based on real world scenarios explained by the instructor. eCourses4You always focuses on real world scenarios and skill-set development.
Quizzes & Exam Simulators
eCourses4You’s custom practice exams prepare you for your exams differently and more effectively than the traditional exam preps on the market. You will have practice quizzes after each module to ensure you are confident on the topic you have completed before proceeding.
This will allow you to gauge your effectiveness before moving to the next module in your course. eCourses4You Courses also include practice exams designed to replicate and mirror the environment in the testing center. These exams are on average 100 questions to ensure you are 100% prepared before taking your certification exam.
Social Learning & Networking
Flash Cards & Educational Games
Navigation & Controls
Minimum specifications for the computer are:
Microsoft Windows XP, or later
Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
OSX/iOS 6 or later
Modern and up to date Browser (Firefox, Chrome, Safari)
Internet bandwidth of 1Mb or faster
Flash player or a browser with HTML5 video capabilities (We recommend Google Chrome)