Certificate In Negotiation

£149.00

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time.

This course will give you an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.

The Negotiation Skills course will give you a sense of understanding your opponent and have the confidence to not settle for less than what you feel is fair. You will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

Only 6 to 8 hours of study is required per course.

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time.

This course will give you an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.

What’s Included?

Wiki_tick  Unlimited  lifetime access
Wiki_tick  Access anywhere, any time
Wiki_tick  Fast effective training, written and designed by industry experts
Wiki_tick  Track your progress with our Learning Management System
Wiki_tick  Unlimited support
Wiki_tick  Save money, time and travel costs
Wiki_tick  Learn at your own pace and leisure
Wiki_tick  Easier to retain knowledge and revise topics than traditional methods
Wiki_tick  Exam preparation quizzes, tests and mock exams to ensure that you are 100% ready

£149.00Add to cart

Modules

Only 6 to 8 hours of study is required per course.

Module One – Getting Started

Module Two – Understanding Negotiation

Types of negotiations
The three phases
Skills for successful negotiation

Module Three – Getting Prepared

Establishing your WATNA and BATNA
Identifying your WAP
Identifying your ZOPA
Personal preparation

Module Four – Laying the Groundwork

Setting the time and place
Establishing common ground
Creating a negotiation framework
The negotiation process

Module Five – Phase One – Exchanging Information

Getting off on the right foot
What to share
What to keep to yourself

Module Six – Phase Two – Bargaining

What to expect
Techniques to try
How to break an impasse

Module Seven – About Mutual Gain

Three ways to see your options
About mutual gain
Creating a mutual gain solution
What do I want?
What do they want?
What do we want?

Module Eight – Phase Three – Closing

Reaching consensus
Building an agreement
Setting the terms of the agreement

Module Nine – Dealing with Difficult Issues

Being prepared for environmental tactics
Dealing with personal attacks
Controlling your emotions
Deciding when it’s time to walk away

Module Ten – Negotiating Outside the Boardroom

Adapting the process for smaller negotiations
Negotiating via telephone
Negotiating via email

Module Eleven – Negotiating on Behalf of Someone Else

Choosing the negotiating team
Covering all the bases
Dealing with tough questions

Module Twelve – Wrapping Up

System Requirements

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or later
Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS:

OSX/iOS 6 or later
Modern and up to date Browser (Firefox, Chrome, Safari)

All systems:

Internet bandwidth of 1Mb or faster
Flash player or a browser with HTML5 video capabilities (We recommend Google Chrome)