Certificate in Workplace Violence

£149.00

Workplace violence is illegal and destructive to any organization. It is important to treat everyone in the workplace with respect and dignity. Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing. Left unchecked, harassment can escalate into violence.

Workplace violence is illegal and destructive to any organization. It is important to treat everyone in the workplace with respect and dignity. Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing. Left unchecked, harassment can escalate into violence.

Workplace harassment training is essential to the welfare of all businesses and their employees. Allowing workplace harassment to continue will cause legal problems while destroying company morale. Many people are uncertain about what constitutes harassment, and they are confused when their actions are pointed out as demeaning. Legally, harassment is any word, gesture, or action that offends people or makes them feel uncomfortable or intimidated.

You never know how sensitive people are, so never say or do anything if you are not sure how it will be received.

Only 6 to 8 hours of study is required per course.

What’s Included?

Wiki_tick  Unlimited  lifetime access
Wiki_tick  Access anywhere, any time
Wiki_tick  Fast effective training, written and designed by industry experts
Wiki_tick  Track your progress with our Learning Management System
Wiki_tick  Unlimited support
Wiki_tick  Save money, time and travel costs
Wiki_tick  Learn at your own pace and leisure
Wiki_tick  Easier to retain knowledge and revise topics than traditional methods
Wiki_tick  Exam preparation quizzes, tests and mock exams to ensure that you are 100% ready

£149.00Add to cart

Modules

Only 6 to 8 hours of study is required per course.

Module One – Getting Started

Module Two – What is Workplace Harassment?

How to identify
Costs to your business
Legal
Psychological

Module Three – Identifying the Bully

Abusive workplace behaviors
Bullying and personality disorders
Narcissism

Module Four – How to Handle Workplace Violence

Types of behavior
Target the behavior, not the person
implement an action plan

Module Five – Risk Assessment (Part 1)

Understanding anger and aggression
Defusing and de-escalating strategies
Communication skills
Tactical options

Module Six – Risk Assessment (Part 2)

Identifying the hazard
Assessing the risk
Controlling the risk
Evaluating and review

Module Seven – Being the Victim

What is not considered bullying
Steps to take

Module Eight – Checklist for Employers

4 step process
Addressing all employees
Code of Ethics
Policy and procedures

Module Nine – Interview Process

Identify a bully in the interview process
Warning signs

Module Ten – Investigation Process

Advising your supervisor
Lodging the complaint
Initial response
The investigation
The findings
Review and closure

Module Eleven – Developing a Workplace Harassment Policy

Scope and philosophy
Principles
intent
Options
Informal complaint process
Formal investigation process

Module Twelve – Wrapping Up

System Requirements

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or later
Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS:

OSX/iOS 6 or later
Modern and up to date Browser (Firefox, Chrome, Safari)

All systems:

Internet bandwidth of 1Mb or faster
Flash player or a browser with HTML5 video capabilities (We recommend Google Chrome)