Description
Conquering Your Fear of Speaking in Public: Be a Confident Public Speaker! Learn to Conquer your fear
Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at social events? Do you lock up in awkward social situations? If so, this course can help you conquer your nerves and speak confidently in public.
To begin this Conquering Your Fear of Speaking in Public course, you’ll review some of the basics of communication. Then, you’ll learn how to make small talk, develop conversations, speak well, dress appropriately, and control nervousness. To wrap things up, you’ll learn how to handle specific scenarios, like meetings and sticky social situations.
Conversational Leadership: Learn the Basics of Conversational Leadership
This Conversational Leadership course will help you develop your conversational leadership skills by focusing on meaningful conversations and communication. You will also learn about the World Café model, which you can use to foster input and conversation for any problem at hand.
In this Conversational Leadership course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation, the conversational leadership framework, and the World Café model. All of these tools will help you become a conversational leader and build stronger teams in your workplace.
Managing Pressure and Maintaining Balance: Get Ahead In Life By Managing Pressure And Maintaining Balance
When things are extremely busy at work and you have your hands full with many tasks, having skills you can draw on are essential for peace of mind and growth. This course will give you ways to manage the pressure and maintain balance in your life.
This course will teach you about the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead.
Building Your Self Esteem and Assertiveness Skills: Explore What Self-esteem Is
Ayn Rand once said, “The man who does not value himself, cannot value anything or anyone.” This course will give you some techniques that can dramatically change how you feel about yourself and how you approach the world.
In this course, you will explore what self-esteem is and where low self-esteem comes from. You will also learn ways to build your self-esteem, get what you want, and make others feel better about themselves.
Communication Strategies: Learn The Various Aspects Of Communication
Each day, we communicate with others through our spoken words, body language, and written communication. This course can show you how to make sure you’re sending the right message.
This course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.
What’s Included?
Unlimited lifetime access
Access anywhere, any time
Fast effective training, written and designed by industry experts
Track your progress with our Learning Management System
Unlimited support
Save money, time and travel costs
Learn at your own pace and leisure
Easier to retain knowledge and revise topics than traditional methods
Exam preparation quizzes, tests and mock exams to ensure that you are 100% ready
£515.00Add to basket
Modules
Course 1 – Certificate In Conquering Your Fear of Speaking in Public
Session 1: Course Overview
Learning Objectives
Pre-Assignment
Session 2: Good Communication Skills
Defining Communication
How We Define Communication
Pre-Assignment Review
Group Presentations
Barriers to Communication
Session 3: Interpersonal Skills
Listening
Active Listening
Responding to Feelings
Reading Cues
Demonstration Cues
Tips for Becoming a Better Listener
Being a Better Listener
Why Don’t People Listen?
Not Listening
Asking Questions
Good Listeners
Looking at Your Listeners
Session 4: Getting Comfortable in Conversation
Four Levels
Level One: Small Talk
Making Small Talk
Level Two: Fact Disclosure
Level Three: Viewpoints and Opinions
Level Four: Personal Feelings
Small Talk Example
Session 5: Practicing Dialogue
The Limber Voice
The Limber Voice: Hyoid Limbering
The Limber Voice: Hum
The Limber Voice: Sighing
The Limber Voice: The Diaphragmatic Breath
The Limber Voice: The Food and Exercise Factor
Making Conversation
Session 6: Redesigning Yourself for Strength
Introduction
Tone
Pitch
Pacing
Emphasis
Facial Expressions
Posture
Body Language
Using the Elements
Session 7: Professionalism
Looking Professional
Making a Good Impression
Being Professional
Hosting an Event
Speaking Professionally
Session 8: Maximizing Meetings
Four Areas of Opportunity
Anticipate
Prepare
Area Three: Participate
Area Four: Concentrate on Your Message
Fifteen Ways to Master a Meeting
Mastering Your Meeting
Session 9: Sticky Situations
Dreadful Times
Session 10: Controlling Nervousness
About Nerves
Controlling Physical Nervousness
Capitalizing on the Law of Attraction
Attracting Good and Bad
Session 11: Tell Me a Story
Teaching Me a Lesson
Session 12: A Personal Action Plan
Starting Point
Where I Want to Go
How I Will Get There
Course 2 – Certificate In Conversational Leadership
Session 1: Course Overview
Learning Objectives
Pre-Assignment
Session 2: What’s In A Word?
Pre-Assignment Review, Part One
Pre-Assignment Review, Part Two
What is Conversational Leadership?
Session 3: Fundamental Elements
Designing Meaningful Conversations
Building Your Personal Skills
Tips for Becoming a Better Listener
Session 4: The Four-I Model of Organizational Conversation
Intimacy
The Four Features
Replacing Corporate Communication
Interactivity
Evolving Communication Techniques
Case Study
Making Connections
Inclusion
Looking at Inclusive Communications
Case Studies
Intentionality
Creating a Conversational Strategy
Sample Strategy Elements
Common Language
Making Connections
Session 5: The Conversational Leadership Framework
Getting Started, Part One
Getting Started, Part Two
Powerful Conversations
Case Study
Making Connections
Creating the Conversation
Identifying Your Purpose
The Physical Setup
The Finishing Touches
Above and Beyond
Involving Your Stakeholders
Applying the Concepts
Summary
Developing the Questions
Leveraging Appreciative Inquiry, Part One
Leveraging Appreciative Inquiry, Part Two
Getting It Right
Taking It Further
Getting to the Goal
Making Connections
Innovative Leadership
Building Common Ground
Questions to Consider
Session 6: World Café
Setting Up
Where the Magic Happens
Round 1: Starting the Conversation
Round 2: Connections Start
Round 3: Back to the Beginning
Round 4: Conversation of the Whole
Session 7: A Personal Action Plan
Starting Point
Where I Want to Go
How I Will Get There
Course 3 – Certificate In Managing Pressure and Maintaining Balance
Session 1: Course Overview
Learning Objectives
Pre-Assignment
Session 2: Under Pressure!
Understanding Pressure
Costs to the Employee
Costs to Society
Benefits of Creating Balance
Pre-Assignment Review
What the Statements Mean
Session 3: Getting to the Heart of the Matter
Identifying Your Pressure Points
What Are Your Pressure Points?
Creating an Action Plan
Pressure Point One
Pressure Point Two
Pressure Point Three
Getting Prepared
SPIRIT
Considering Our Resources
Asking for Help
Finding the Right Helper
Making Connections
Session 4: Emotional Intelligence
The Seven Human Emotions
What Do Emotions Tell Us?
Summary
The Emotional Map
Plutchiks Wheel of Emotions
Validating Emotions in Others
Technique Two: SOLER
Communication Tips and Tricks
Words of Wisdom
What is Optimism?
Making the Shift
What is Pessimism?
Words of Wisdom
Resilience
Session 5: Coping Toolkit
Building the Stress Management Kit
What is Anger?
Controlling Our Response
The Five Dimensions of Anger
Making Connections
Expressing Yourself
I Messages
The Assertive Formula
Making Connections
Session 6: Getting Organized
Why Prioritize?
Identifying the Must-Do List
Getting Help
Doing It!
Session 7: A Personal Action Plan
Starting Point
Where I Want to Go
How I Will Get There
Course 4 – Certificate In Building Your Self Esteem and Assertiveness Skills
Session 1: Course Overview
Learning Objectives
Pre-Assignment, Part 1
Pre-Assignment, Part 2
Pre-Assignment, Part 3
Session 2: What Is Self-Esteem?
Defining Self-Esteem
Self-Esteem and Confidence
Origins of Low Self-Esteem
Conditioned Behavior
Changing the Conditioning
Putting Things in Perspective
Session 3: Improving Self-Esteem
Stop Spreading Negative Messages
Generalizations
Negative and Negating Comments
Changing Your Language
Throw out Perfectionism
Creating Healthy Patterns
Session 4: Building Self-Esteem
Building Confidence in Others
Putting Others at Ease
Presenting Yourself Well
Creating Positive Impressions
Our Thoughts on Creating Impressions
Choosing Your Actions
Session 5: Increasing Our Self-Esteem
Assessing Internal Factors
Building Up and Tearing Down
Our Thoughts on Building and Tearing
Where Am I?
Session 6: Esteemed Confidence
Techniques that Work
Pretend You Are Confident
Technique 1
When Your Positive Self-Talk Doesn’t Listen
Technique 2
When You Meet People, Look Them in the Eye
Technique 3
Dance
Technique 4
Know Your Stuff
Technique 5
Rehearsal is the Best Confidence Builder
Technique 6
Every Day, Remind Yourself That You Have Done Some Things Well
Technique 7
Read Inspiring Biographies and Autobiographies
Technique 8
Be Thankful
Technique 9
Push Yourself to Accomplish Short-Term Goals
Technique 10
Do Something for Yourself Every Week
Technique 11
Session 7: The Power of Thought
Identifying the Situations
Negative Thoughts
Controlling Your Thoughts
Flip it Around
Tyrone’s Thinking
Discussion Questions
Discussing Tyrone’s Thoughts
Avoiding Traps
Removing the Distortions
Session 8: Ask for What You Want
What Do You Want?
Ask Assertively and Effectively
Your Heart’s Desire
Marlene’s Story
Discussion Question
Session 9: Create What You Want
Identifying Dreams and Setting Goals
SPIRIT Goals
My Own Goal Setting
Session 10: A Personal Action Plan
Starting Point
Where I Want to Go
How I Will Get There
Course 5 – Certificate In Communication Strategies
Session 1: Course Overview
Learning Objectives
Pre-Assignment
Pre-Course Assessment
Session 2: Creating Positive Relationships
Ten Quick Wins
Making Connections
The Power of Words
Session 3: Growing Our Self-Awareness
Do You Question Your Competence?
Competence Questionnaire
Developing Confidence
Session 4: Communication Basics
Defining a Skilled Communicator
Making Connections
Session 5: Communication Barriers
Case Study: New Neighbors
Common Barriers
Applying the Answers
Being Mindful
Session 6: Asking Questions
Asking Good Questions
Types of Open-Ended Questions
Introduction to Probing
Probing Methods
Pushing My Buttons
Session 7: Listening Skills
Can You Hear Me?
How Do You Rate Your Listening Ability?
Active Listening Skills
Responding to Feelings
Reading Cues
Demonstration Cues
Tips for Becoming a Better Listener
What Is Said and What Is Heard
Communication Situations
Session 8: Body Language
What Do Our Bodies Say?
Tips and Tricks
Managing Your Messages
The Signals People Send
Gestures
Interpreting Gestures
Session 9: Communication Styles
Understanding Dichotomies
Making Connections
Advantages and Disadvantages
Dichotomies in Action
Step Two
Step Three
Session 10: Creating a Positive Self-Image
Seven Things People Determine from Your Appearance
Pre-Assignment Review
Self-Evaluation
Session 11: Frame of Reference
Your Frame of Reference
Suspending Belief
Techniques for the Workplace
Prepare, Prepare, Prepare
Testing Our Theories
Delivering Your Message
Be Direct
Assertiveness
Self-Attitude
Words to Watch Out For
Your Inner Self Talk
Persuasion
Thirty Ways to Persuade
Case Study: A Negative Image
I Messages
The Assertive Formula
Expressing Your No
The Persistent Response
Guidelines for Saying No
Session 12: A Personal Action Plan
Starting Point
Where I Want to Go
How I Will Get There