{"id":232,"date":"2019-07-09T16:03:32","date_gmt":"2019-07-09T16:03:32","guid":{"rendered":"http:\/\/e-courses4you.com\/?page_id=232"},"modified":"2023-06-01T10:17:50","modified_gmt":"2023-06-01T10:17:50","slug":"help","status":"publish","type":"page","link":"https:\/\/e-courses4you.com\/de\/help\/","title":{"rendered":"Help &#038; Support"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"232\" class=\"elementor elementor-232\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1c6962a6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1c6962a6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-49c31438\" data-id=\"49c31438\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-741592da elementor-widget elementor-widget-text-editor\" data-id=\"741592da\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h3 class=\"wp-block-heading\">Registration Issues:<\/h3>\n\n\n\n<p><strong>Password won\u2019t accept:<\/strong>&nbsp;use Magic123! format<\/p>\n\n\n\n<p><strong>Phone number won\u2019t accept:<\/strong>&nbsp;use 00000000000 format<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Voucher Code Redemption Issues:<\/h3>\n\n\n\n<p><strong>Voucher code invalid:<\/strong>&nbsp;please refresh the page and check the course is not in your account before emailing in (please attach voucher code to the email)<\/p>\n\n\n\n<p><strong>User not authorised error message:<\/strong><\/p>\n\n\n\n<p>Please log in using your email and password rather than username.<\/p>\n\n\n\n<p>Also please ensure you are using a flash based device.<\/p>\n\n\n\n<p>Please use google chrome.<\/p>\n\n\n\n<p>If you are an apple user, please follow these steps \u2013 You must have IOS 6 or newer<\/p>\n\n\n\n<p>Select Safari settings &gt; Preferences.<\/p>\n\n\n\n<p>Click on Privacy at the top of the window.<\/p>\n\n\n\n<p>Go to the Block cookies and option select &gt; Never.<\/p>\n\n\n\n<p>If you are not an apple user, please ensure the pop ups are unblocked.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Registration Issues: Password won\u2019t accept:&nbsp;use Magic123! format Phone number won\u2019t accept:&nbsp;use 00000000000 format Voucher Code Redemption Issues: Voucher code invalid:&nbsp;please refresh the page and check the course is not in your account before emailing in (please attach voucher code to the email) User not authorised error message: Please log in using your email and password [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-232","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Help &amp; Support | eCourses4You<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/e-courses4you.com\/de\/help\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Help &amp; Support | eCourses4You\" \/>\n<meta property=\"og:description\" content=\"Registration Issues: Password won\u2019t accept:&nbsp;use Magic123! format Phone number won\u2019t accept:&nbsp;use 00000000000 format Voucher Code Redemption Issues: Voucher code invalid:&nbsp;please refresh the page and check the course is not in your account before emailing in (please attach voucher code to the email) User not authorised error message: Please log in using your email and password [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/e-courses4you.com\/de\/help\/\" \/>\n<meta property=\"og:site_name\" content=\"eCourses4You\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-01T10:17:50+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"1\u00a0Minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/e-courses4you.com\/help\/\",\"url\":\"https:\/\/e-courses4you.com\/help\/\",\"name\":\"Help & Support | eCourses4You\",\"isPartOf\":{\"@id\":\"https:\/\/e-courses4you.com\/#website\"},\"datePublished\":\"2019-07-09T16:03:32+00:00\",\"dateModified\":\"2023-06-01T10:17:50+00:00\",\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/e-courses4you.com\/help\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/e-courses4you.com\/#website\",\"url\":\"https:\/\/e-courses4you.com\/\",\"name\":\"eCourses4You\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/e-courses4you.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/e-courses4you.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/e-courses4you.com\/#organization\",\"name\":\"eCourses4You\",\"url\":\"https:\/\/e-courses4you.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\/\/e-courses4you.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/e-courses4you.com\/wp-content\/uploads\/2021\/08\/ezgif.com-gif-maker-10.jpg\",\"contentUrl\":\"https:\/\/e-courses4you.com\/wp-content\/uploads\/2021\/08\/ezgif.com-gif-maker-10.jpg\",\"width\":275,\"height\":43,\"caption\":\"eCourses4You\"},\"image\":{\"@id\":\"https:\/\/e-courses4you.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Help & Support | eCourses4You","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/e-courses4you.com\/de\/help\/","og_locale":"de_DE","og_type":"article","og_title":"Help & Support | eCourses4You","og_description":"Registration Issues: Password won\u2019t accept:&nbsp;use Magic123! format Phone number won\u2019t accept:&nbsp;use 00000000000 format Voucher Code Redemption Issues: Voucher code invalid:&nbsp;please refresh the page and check the course is not in your account before emailing in (please attach voucher code to the email) User not authorised error message: Please log in using your email and password [&hellip;]","og_url":"https:\/\/e-courses4you.com\/de\/help\/","og_site_name":"eCourses4You","article_modified_time":"2023-06-01T10:17:50+00:00","twitter_card":"summary_large_image","twitter_misc":{"Gesch\u00e4tzte Lesezeit":"1\u00a0Minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/e-courses4you.com\/help\/","url":"https:\/\/e-courses4you.com\/help\/","name":"Help & Support | eCourses4You","isPartOf":{"@id":"https:\/\/e-courses4you.com\/#website"},"datePublished":"2019-07-09T16:03:32+00:00","dateModified":"2023-06-01T10:17:50+00:00","inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/e-courses4you.com\/help\/"]}]},{"@type":"WebSite","@id":"https:\/\/e-courses4you.com\/#website","url":"https:\/\/e-courses4you.com\/","name":"eCourses4You","description":"","publisher":{"@id":"https:\/\/e-courses4you.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/e-courses4you.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"},{"@type":"Organization","@id":"https:\/\/e-courses4you.com\/#organization","name":"eCourses4You","url":"https:\/\/e-courses4you.com\/","logo":{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/e-courses4you.com\/#\/schema\/logo\/image\/","url":"https:\/\/e-courses4you.com\/wp-content\/uploads\/2021\/08\/ezgif.com-gif-maker-10.jpg","contentUrl":"https:\/\/e-courses4you.com\/wp-content\/uploads\/2021\/08\/ezgif.com-gif-maker-10.jpg","width":275,"height":43,"caption":"eCourses4You"},"image":{"@id":"https:\/\/e-courses4you.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/e-courses4you.com\/de\/wp-json\/wp\/v2\/pages\/232","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/e-courses4you.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/e-courses4you.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/e-courses4you.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/e-courses4you.com\/de\/wp-json\/wp\/v2\/comments?post=232"}],"version-history":[{"count":0,"href":"https:\/\/e-courses4you.com\/de\/wp-json\/wp\/v2\/pages\/232\/revisions"}],"wp:attachment":[{"href":"https:\/\/e-courses4you.com\/de\/wp-json\/wp\/v2\/media?parent=232"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}