{"id":2381596,"date":"2021-12-16T16:32:09","date_gmt":"2021-12-16T16:32:09","guid":{"rendered":"https:\/\/e-courses4you.com\/?post_type=product&#038;p=2381596"},"modified":"2026-01-19T13:37:14","modified_gmt":"2026-01-19T13:37:14","slug":"introduction-to-itil-4","status":"publish","type":"product","link":"https:\/\/e-courses4you.com\/de\/course\/introduction-to-itil-4\/","title":{"rendered":"Introduction to ITIL 4\u00ae"},"content":{"rendered":"<p>ITIL\u00ae is a globally recognised and a very popular qualification for IT Service Management. The framework follows best practice on how to use IT effectively in order to meet business objectives efficiently and deliver value to its users.<\/p>\n<p>Just about every organisation you might work for today harnesses tech to provide products and services.\u00a0 ITIL\u00ae provides a flexible foundation for organisations who want to optimise their service management operating models and maximise value creation.\u00a0 ITIL\u00ae Service Management is a \u2018one stop shop\u2019 triage for corporate IT problems and services, and service management is now considered as being much broader than traditional service desk activities<\/p>\n<p>If you aren\u2019t sure about whether or not ITIL\u00ae is\u00a0 for you, this introductory online course could be just the thing you need!\u00a0 It draws on materials taken from our\u00a0official foundation course\u00a0which is accredited by\u00a0<a href=\"https:\/\/www.peoplecert.org\/ITIL-4\" target=\"_blank\" rel=\"noopener noreferrer\">Peoplecert<\/a>.\u00a0 The course has been designed to give you a very good idea of what ITIL\u00ae is about as well as a feel for what to expect in this e-learning experience.<\/p>\n<p>This course covers the following:<\/p>\n<ul>\n<li>Introducing ITIL\u00ae\u00a04<\/li>\n<li>Key Concepts of Service Management<\/li>\n<li>The Four Dimensions<\/li>\n<li>Introducing the Service Value System<\/li>\n<li>Introducing the Seven Principles<\/li>\n<li>Introducing the Interconnected Service Value Chain<\/li>\n<li>Introducing ITIL Management Practices<\/li>\n<li>Introducing Practices in Depth<\/li>\n<li><\/li>\n<\/ul>\n<p>Please note that this introduction course does not cover the entire qualification syllabus and there is no tutor support available.<\/p>\n<p>We hope you enjoy your course!<\/p>\n<h4>What&#8217;s Included?<\/h4>\n<p><img decoding=\"async\" class=\"alignnone wp-image-14726\" src=\"https:\/\/e-courses4you.com\/wp-content\/uploads\/2019\/07\/Wiki_tick-1.png\" alt=\"Wiki_tick\" width=\"28\" height=\"22\" \/> \u00a0Unlimited access for 3 months<br \/>\n<img decoding=\"async\" class=\"alignnone wp-image-14726\" src=\"https:\/\/e-courses4you.com\/wp-content\/uploads\/2019\/07\/Wiki_tick-1.png\" alt=\"Wiki_tick\" width=\"28\" height=\"22\" \/>\u00a0\u00a0Access anywhere, any time<br \/>\n<img decoding=\"async\" class=\"alignnone wp-image-14726\" src=\"https:\/\/e-courses4you.com\/wp-content\/uploads\/2019\/07\/Wiki_tick-1.png\" alt=\"Wiki_tick\" width=\"28\" height=\"22\" \/>\u00a0\u00a0Fast effective training, written and designed by industry experts<br \/>\n<img decoding=\"async\" class=\"alignnone wp-image-14726\" src=\"https:\/\/e-courses4you.com\/wp-content\/uploads\/2019\/07\/Wiki_tick-1.png\" alt=\"Wiki_tick\" width=\"28\" height=\"22\" \/>\u00a0\u00a0Track your progress with our Learning Management System<br \/>\n<img decoding=\"async\" class=\"alignnone wp-image-14726\" src=\"https:\/\/e-courses4you.com\/wp-content\/uploads\/2019\/07\/Wiki_tick-1.png\" alt=\"Wiki_tick\" width=\"28\" height=\"22\" \/>\u00a0\u00a0Unlimited support<br \/>\n<img decoding=\"async\" class=\"alignnone wp-image-14726\" src=\"https:\/\/e-courses4you.com\/wp-content\/uploads\/2019\/07\/Wiki_tick-1.png\" alt=\"Wiki_tick\" width=\"28\" height=\"22\" \/>\u00a0\u00a0Save money, time and travel costs<br \/>\n<img decoding=\"async\" class=\"alignnone wp-image-14726\" src=\"https:\/\/e-courses4you.com\/wp-content\/uploads\/2019\/07\/Wiki_tick-1.png\" alt=\"Wiki_tick\" width=\"28\" height=\"22\" \/>\u00a0\u00a0Learn at your own pace and leisure<br \/>\n<img decoding=\"async\" class=\"alignnone wp-image-14726\" src=\"https:\/\/e-courses4you.com\/wp-content\/uploads\/2019\/07\/Wiki_tick-1.png\" alt=\"Wiki_tick\" width=\"28\" height=\"22\" \/>\u00a0\u00a0Easier to retain knowledge and revise topics than traditional methods<br \/>\n<img decoding=\"async\" class=\"alignnone wp-image-14726\" src=\"https:\/\/e-courses4you.com\/wp-content\/uploads\/2019\/07\/Wiki_tick-1.png\" alt=\"Wiki_tick\" width=\"28\" height=\"22\" \/>\u00a0\u00a0Exam preparation quizzes, tests and mock exams to ensure that you are 100% ready<\/p>\n<p class=\"product woocommerce add_to_cart_inline\" style=\"border:4px solid #ccc; padding: 12px;\"><span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\">&pound;<\/span>69.95<\/bdi><\/span><a href=\"\/de\/wp-json\/wp\/v2\/product\/2381596?add-to-cart=2381596\" aria-describedby=\"woocommerce_loop_add_to_cart_link_describedby_2381596\" data-quantity=\"1\" class=\"button product_type_simple add_to_cart_button ajax_add_to_cart\" data-product_id=\"2381596\" data-product_sku=\"\" aria-label=\"In den Warenkorb legen: \u201eIntroduction to ITIL 4\u00ae\u201c\" rel=\"nofollow\" data-success_message=\"\u201eIntroduction to ITIL 4\u00ae\u201c wurde deinem Warenkorb hinzugef\u00fcgt\" role=\"button\" data-no-translation=\"\" data-trp-gettext=\"\" data-no-translation-aria-label=\"\" data-no-translation-data-success_message=\"\">In den Warenkorb<\/a>\t<span id=\"woocommerce_loop_add_to_cart_link_describedby_2381596\" class=\"screen-reader-text\">\n\t\t\t<\/span>\n<\/p>\n<div class=\"woocommerce-tabs wc-tabs-wrapper\">\n<div id=\"tab-description\" class=\"woocommerce-Tabs-panel woocommerce-Tabs-panel--description panel entry-content wc-tab\" role=\"tabpanel\" aria-labelledby=\"tab-title-description\">The ITIL\u00ae\u00a0 course on this page is offered by Robust IT ATO\/Affiliate of AXELOS Limited. ITIL\u00ae is a registered trade mark of AXELOS Limited. All rights reserved.<\/div>\n<\/div>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>ITIL\u00ae is a globally recognised and a very popular qualification for IT Service Management. The framework follows best practice on how to use IT effectively in order to meet business objectives efficiently and deliver value to its users.<\/p>\n<p>Just about every organisation you might work for today harnesses tech to provide products and services.\u00a0 ITIL\u00ae provides a flexible foundation for organisations who want to optimise their service management operating models and maximise value creation.\u00a0 ITIL\u00ae Service Management is a \u2018one stop shop\u2019 triage for corporate IT problems and services, and service management is now considered as being much broader than traditional service desk activities<\/p>\n<p>If you aren\u2019t sure about whether or not ITIL\u00ae is\u00a0 for you, this introductory online course could be just the thing you need!\u00a0 It draws on materials taken from our\u00a0official foundation course\u00a0which is accredited by\u00a0<a href=\"https:\/\/www.peoplecert.org\/ITIL-4\" target=\"_blank\" rel=\"noopener noreferrer\">Peoplecert<\/a>.\u00a0 The course has been designed to give you a very good idea of what ITIL\u00ae is about as well as a feel for what to expect in this e-learning experience.<\/p>","protected":false},"featured_media":2381595,"template":"","meta":[],"product_brand":[],"product_cat":[19],"product_tag":[],"class_list":{"0":"post-2381596","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-project-management","8":"first","9":"instock","10":"virtual","11":"purchasable","12":"product-type-simple"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Introduction to ITIL 4\u00ae | eCourses4You<\/title>\n<meta name=\"description\" content=\"Gain powerful new skills to improve your life or increase your value in the workplace with an online course such as this. 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