Good manners are cost-effective. They not only increase the quality of life in the workplace, but they also contribute to employee morale, embellish the company image, and play a major role in generating profit.

This course explores the fundamentals, the most important of which are considerate of others, dress/appearance, workplace versus social situations, business meetings, proper introductions and ‘hand-shake,’ conversation skills/small talk, cultural differences affecting international business opportunities, interruptions and proper business e-mail and telephone.

At the end of this course, participants will learn to:

• Learn how to create a lasting positive first impression?
• Polish your communication skills so you can get that dream job or next promotion?
• Use the Internet to develop relationships?
• Learn how to communicate using the telephone effectively?
• Dress professionally for every occasion?
• Dine in a business environment?
• Network with polish to build relationships online and in-person?

Let’s face it: we’ve all had those awkward etiquette gaffes. Our Business Etiquette training will make you look and sound the best, no matter what the circumstance. REGISTER TODAY!