Join our online Conflict Resolution Course and master the fundamentals of conflict resolution.
This course will put light on conflict resolution theories and models and focus on how to harness the conflicts productively.
In a working environment, conflict can happen and can be difficult to resolve. Whether its to do with poor productivity, a missed deadline, arguments between colleagues, conflict happens.
It is important that you know how to manage and handle these kinds of scenarios, and how to stop them from occurring.
In this conflict resolution module, you will learn how to:
- Negotiate, adjudicate, and mediate to mitigate disputes
- Conflict resolution theories and models
- Deal with anger, contain your emotions, and resolve conflicts with facts
Whether you are a boss/manager, or an employee at a business and want to learn more about conflict in the workplace, and how to resolve it then this course is for you.
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