Supervisors and Managers Course

£999.00

Have you recently started a role as a Supervisor or Manager? Or are you already established, but want to sharpen your skills and boost team productivity? Then this incredible 13 course bundle is for you!

Through the duration of this course, you will learn how to excel in management by learning valuable skills, tips and tricks. You will learn how to manage staff effectively, how to motivate staff and boost morale, how to mentor your employees, qualities and skills of a good leader and much much more.

Have you recently started a role as a Supervisor or Manager? Or are you already established, but want to sharpen your skills and boost team productivity? Then this incredible 13 course bundle is for you!

Through the duration of this course, you will learn how to excel in management by learning valuable skills, tips and tricks. You will learn how to manage staff effectively, how to motivate staff and boost morale, how to mentor your employees, qualities and skills of a good leader and much much more.

This course bundle is a valuable toolbox for any Supervisor or Manager who wants to excel in their career and generally improve their businesses productivity and output.

Only 6 to 8 hours of study is required per course.

See the full list of courses and modules in the Modules tab above.

What’s Included?

Wiki_tick  Unlimited  lifetime access
Wiki_tick  Access anywhere, any time
Wiki_tick  Fast effective training, written and designed by industry experts
Wiki_tick  Track your progress with our Learning Management System
Wiki_tick  Unlimited support
Wiki_tick  Save money, time and travel costs
Wiki_tick  Learn at your own pace and leisure
Wiki_tick  Easier to retain knowledge and revise topics than traditional methods
Wiki_tick  Exam preparation quizzes, tests and mock exams to ensure that you are 100% ready

£999.00Add to cart

Modules

Budget and Financial Reports

  • Budgeting glossary
  • Understanding financial statements
  • Analysing financial statements
  • Understanding budgets
  • Budgeting made easy
  • Advanced forecasting techniques
  • Managing the budget
  • Making smart purchasing decisions
  • A glimpse into the legal world

Coaching and Mentoring

  • Defining coaching and mentoring
  • Setting goals
  • Understanding the realities
  • Developing options
  • Wrapping up the coaching session
  • The importance of trust
  • Providing feedback
  • Overcoming roadblocks
  • Reaching the end
  • How mentoring differs from coaching

Employee Motivation

  • A psychological approach
  • Object oriented theory
  • Using reinforcement theory
  • Using expectancy theory
  • Personalities role in motivation
  • Setting goals
  • A personal toolbox
  • Motivation on the job
  • Addressing specific morale issues
  • Keeping yourself motivated

Facilitation Skills

  • Understanding facilitation
  • Process VS content
  • Laying the groundwork
  • Tuckman and Jensen’s model of team development
  • Building consensus
  • Reaching a decision point
  • Dealing with difficult people
  • Addressing group dysfunction
  • About intervention
  • Intervention techniques

Knowledge Management

  • Understanding knowledge management
  • Dos and don’ts
  • The knowledge management life cycle
  • The new knowledge management paradigm
  • Knowledge management models
  • Building a knowledge management rationale
  • Customising knowledge management definitions
  • Implementing knowledge management
  • Tips for success
  • Advance topics

Leadership and Influence

  • The evolution of leadership
  • Situational leadership
  • A personal inventory
  • Modelling the way
  • Inspiring a shared vision
  • Challenging the process
  • Enabling others to act
  • Encouraging the heart
  • Basic influencing skills
  • Setting goals

Manager Management

  • Grooming a new manager
  • Coaching and mentoring
  • Measuring performance
  • Motivating managers
  • Signs of poor management
  • Trust your team of managers
  • When an employee complains about their manager
  • When do you step in
  • Remember these basic qualities

Middle Management

  • Introduction to management
  • Ethics and social responsibility
  • Managing information
  • Decision making
  • Control
  • Organisational strategy
  • Innovation and change
  • Organisational structures and process
  • Managing teams
  • Motivation and leadership

Office Politics for Managers

  • New hires
  • It is about interacting and influencing
  • Dealing with rumours, gossip and half truths
  • Office personalities
  • Getting support for your projects
  • Conflict resolution
  • Ethics
  • You are not an island
  • Social events outside of work

Performance Management

  • The basics
  • Goal setting
  • Establishing performance goals
  • 360 degree feedback
  • Competency assessments
  • Kolbs learning cycle
  • Motivation
  • The performance journal
  • Creating a performance plan

Six Sigma and Lean Process

  • Understanding lean process
  • Likers toyota way
  • The TPS house
  • The five principles of lean business
  • The first improvement concept – Value
  • The second improvement concept – Waste
  • The third improvement concept – Variation
  • The fourth improvement concept – Complexity
  • The fith improvement concept – Continuous improvement
  • The improvement toolkit

Supervising Others

Virtual Team Building and Management

  • Setting up your virtual team
  • Virtual team meetings
  • Communication
  • Building trust
  • Cultural issues
  • To succeed with a virtual team
  • Dealing with poor team players
  • Choosing the right tools

System Requirements

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or later
Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS:

OSX/iOS 6 or later
Modern and up to date Browser (Firefox, Chrome, Safari)

All systems:

Internet bandwidth of 1Mb or faster
Flash player or a browser with HTML5 video capabilities (We recommend Google Chrome)