Password won’t accept: use Magic123! format
Phone number won’t accept: use 00000000000 format
Voucher Code Redemption Issues:
Voucher code invalid: please refresh the page and check the course is not in your account before emailing in (please attach voucher code to the email)
User not authorised error message:
Please log in using your email and password rather than username.
Also please ensure you are using a flash based device.
Please use google chrome.
If you are an apple user, please follow these steps – You must have IOS 6 or newer
Select Safari settings > Preferences.
Click on Privacy at the top of the window.
Go to the Block cookies and option select > Never.
If you are not an apple user, please ensure the pop ups are unblocked.