Policy key definitions:
“I”, “our”, “us”, or “we” refer to the business, eCourses4You Ltd.
“you”, “the user” refer to the person(s) using this website.
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner’s Office.
Cookies mean small files stored on a users computer or device.
Processing of your personal data
Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.
Your individual rights
Under the GDPR your rights are as follows. You can read more about your rights in details here;
the right to be informed;
the right of access;
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to data portability;
the right to object; and
the right not to be subject to automated decision-making including profiling.
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.
We handle subject access requests in accordance with the GDPR.
Data we collect and when we collect
We collect the following data from you:
First Name when you register on our site or sign up to our newsletter
Last Name when you register on our site or sign up to our newsletter
Email Address when you register on our site or sign up to our newsletter
Contact Number (and alternative if needed) when you register on our site
Username when you register on our site
Products Purchased (as they are purchased through either our site, or exclusive offers)
Information about your computer including your IP address, browser type, operating system etc.
Data we do not retain:
Credit Card & Debit Card Information
How we use your information
We may use your personal information to:
• To respond to your questions and requests.
• To provide you with access to certain areas and features of this website.
• We may use the information to improve our products and services.
• To administer our website.
• Facilitate and process orders with 3rd parties – for example, create accounts on relevant course suppliers database to provide access to your • purchased course. This is to protect your legitimate interests.
• Providing you have consented (opted in) to our email marketing/ newsletter, we periodically send promotional emails about new products and special offers.
Some cookies are required to enjoy and use the full functionality of this website.
Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.
Making our shopping basket and checkout work
Determining if you are logged in or not
Remembering your search settings
Remembering if you have accepted our terms and conditions
Remembering if we have already asked you certain questions (e.g. you declined to use our app or take our survey)
There is no way to prevent these cookies being set other than to not use our site.
Data security and protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.
Email marketing messages & subscription
Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal date” above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.
Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.
Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, you can also unsubscribe from our marketing list, by contacting our support team firstname.lastname@example.org.
Our EMS provider is; www.activecampaign.com. We hold the following information about you within our EMS system;
Purchase time & date
In order to be in line with GDPR we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 1 business day
• Inform the ICO of the data breach within 72 hours