Customer Service

£199.00

“It takes months to find a customer, one second to lose one.” – Vince Lombardi

Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also generates the much-coveted word-of-mouth advertising for your company. Our Customer Service course sets you up to:

  • Evaluate and anticipate different types of customer interactions
  • Master in-person and over-the-phone clientele management
  • Handle irate customers and reading stress-triggering situations and determining the best outcome
  • Go the extra mile for customers by attaining remarkable comprehension levels of Emotional Intelligence and Psychology of Human Functioning
  • Deal with situations in a holistic approach

It’s time to speak the customer’s language with our time-tested customer service strategies. Sign up today.

What’s Included?

Wiki_tick  Unlimited lifetime access
Wiki_tick  Access anywhere, any time
Wiki_tick  Fast effective training, written and designed by industry experts
Wiki_tick  Track your progress with our Learning Management System
Wiki_tick  Unlimited support
Wiki_tick  Save money, time and travel costs
Wiki_tick  Learn at your own pace and leisure
Wiki_tick  Easier to retain knowledge and revise topics than traditional methods

£199.00Add to cart