Effective Neuro Linguistic Programming Training 5 Course Bundle


Get Introduction to Neuro Linguistic Programming, NLP Tools for Real Life, Communication Strategies, Managing Difficult Conversations and Emotional Intelligence in this Bundle

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Get Introduction to Neuro Linguistic Programming, NLP Tools for Real Life, Communication Strategies, Managing Difficult Conversations and Emotional Intelligence in this Bundle

Introduction to Neuro Linguistic Programming: Bring Your Unconscious Thoughts To The Surface

In order to achieve results, you must master the art of bringing your unconscious thoughts to the surface. This course will give you the skills to do just that through neuro linguistic programming.

This introductory course will teach the basics of neuro linguistic programming (NLP). You’ll learn about key terms, the NLP presuppositions, the NLP senses, eye cues, enriched language, clean questions, and hypnotic language.

NLP Tools for Real Life: Interact And Respond To The World Better

Neuro linguistic programming (NLP for short) is all about bringing your unconscious thoughts to the surface so that you can have real choice over how you interact with and respond to the world. Once you have completed “Introduction to Neuro Linguistic Programming,” take this course and learn how you can do more with NLP.

This course will teach you about anchoring, establishing congruency, developing rapport, creating outcomes, interpreting and presenting information efficiently, and self-hypnosis.

Communication Strategies: Learn The Various Aspects Of Communication

Each day, we communicate with others through our spoken words, body language, and written communication. This course can show you how to make sure you’re sending the right message.

This course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.

Managing Difficult Conversations: Work Your Way Through Tough Conversations

Whether it’s asking about a sensitive subject, telling someone they have broccoli in their teeth, or confronting a co-worker about their rude behavior, we all face difficult conversations from time to time. This course will give you a framework that you can use to help you work through tough situations.

This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). You’ll also learn how to speak persuasively, ask good questions, and listen actively.

Certificate In Knowledge Management

The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment. Sounds pretty simple, right? Take a moment, though, and think about all the information that each person has in their brain. That’s a lot of knowledge!

The Knowledge Management course will give you the tools that you will need to begin implementing knowledge management in your organization, no matter what the size of the company or the budget. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.

What’s Included?

Wiki_tick  Unlimited  lifetime access
Wiki_tick  Access anywhere, any time
Wiki_tick  Fast effective training, written and designed by industry experts
Wiki_tick  Track your progress with our Learning Management System
Wiki_tick  Unlimited support
Wiki_tick  Save money, time and travel costs
Wiki_tick  Learn at your own pace and leisure
Wiki_tick  Easier to retain knowledge and revise topics than traditional methods
Wiki_tick  Exam preparation quizzes, tests and mock exams to ensure that you are 100% ready

£499.00Add to cart


Course 1 – Certificate In Introduction to Neuro Linguistic Programming

Session 1: Course Overview

Learning Objectives
Pre-Assignment: Areas of Improvement

Session 2: What is Neuro-linguistic Programming?

Defining Neuro-linguistic Programming
So What Does It All Mean?
A Brief History
Understanding Common NLP Terms

Session 3: The NLP Presuppositions

Core NLP Principles

Session 4: The Senses According to NLP

Making Sense of Our Senses
Using Our Sensory Systems
Sensory Predicates
Senses and Language
Eye Accessing Cues

Session 5: Using Enriched Language

Using Enriched Language
Connecting with Everyone

Session 6: Interpreting Body Language

The Signals We Send
Interpreting Body Language
Associated or Dissociated
Towards or Away From
Match or Mismatch
Internally or Externally Oriented
Using Body Language to Influence

Session 7: Asking Clean Questions

The NLP Style of Questioning
Using Clean Questions
Sample NLP Question Frameworks

Session 8: The Power of Hypnotic Language

Embedding Positive or Negative Commands
Creating Commands
Influencing Outcomes
Presuppositions as Questions
Insightful Sentences
Overcoming Challenges

Session 9: Putting it all Together

Case Study

Session 10: A Personal Action Plan

Starting Point
Where I Want to Go
How I Will Get There

Course 2 – Certificate In NLP Tools for Real Life

Session 1: Course Overview

Learning Objectives

Session 2: Developing Rapport

Defining Rapport
Matching and Mirroring: Introduction
Matching and Mirroring
Body Language
Voice Characteristics
Sensory Systems
Scenario Two
Making Connections

Session 3: Getting in Tune with Yourself

Establishing an Inner Map
What Does Congruency Mean for Me?
Achieving Congruency
Deep Breathing

Session 4: Creating Comprehensive Outcomes

The Elements of a Well-Formed Outcome
Setting Some Personal Outcomes

Session 5: Creating a Desired State

Basic Anchoring Techniques
Steps for Creating a Basic Anchor
Collapsing Anchors
Chaining Anchors
Making Connections

Session 6: Chunking Information

The 7±2 Rule and the Ladder of Abstraction
The Ladder of Abstraction

Session 7: A Personal Action Plan

Starting Point
Where I Want to Go
How I Will Get There

Course 3 – Certificate In Communication Strategies

Session 1: Course Overview

Learning Objectives
Pre-Course Assessment

Session 2: Creating Positive Relationships

Ten Quick Wins
Making Connections
The Power of Words

Session 3: Growing Our Self-Awareness

Do You Question Your Competence?
Competence Questionnaire
Developing Confidence

Session 4: Communication Basics

Defining a Skilled Communicator
Making Connections

Session 5: Communication Barriers

Case Study: New Neighbors
Common Barriers
Applying the Answers
Being Mindful

Session 6: Asking Questions

Asking Good Questions
Types of Open-Ended Questions
Introduction to Probing
Probing Methods
Pushing My Buttons

Session 7: Listening Skills

Can You Hear Me?
How Do You Rate Your Listening Ability?
Active Listening Skills
Responding to Feelings
Reading Cues
Demonstration Cues
Tips for Becoming a Better Listener
What Is Said and What Is Heard
Communication Situations

Session 8: Body Language

What Do Our Bodies Say?
Tips and Tricks
Managing Your Messages
The Signals People Send
Interpreting Gestures

Session 9: Communication Styles

Understanding Dichotomies
Making Connections
Advantages and Disadvantages
Dichotomies in Action
Step Two
Step Three

Session 10: Creating a Positive Self-Image

Seven Things People Determine from Your Appearance
Pre-Assignment Review

Session 11: Frame of Reference

Your Frame of Reference
Suspending Belief
Techniques for the Workplace
Prepare, Prepare, Prepare
Testing Our Theories
Delivering Your Message
Be Direct
Words to Watch Out For
Your Inner Self Talk
Thirty Ways to Persuade
Case Study: A Negative Image
I Messages
The Assertive Formula
Expressing Your No
The Persistent Response
Guidelines for Saying No

Session 12: A Personal Action Plan

Starting Point
Where I Want to Go
How I Will Get There

Course 4 – Certificate In Managing Difficult Conversations

Session 1: Course Overview

Learning Objectives
Conversation #1
Conversation #2

Session 2: Choosing to Have the Conversation

Considering the Consequences
Establishing Your Frame of Reference
Tips and Tricks
Establishing Positive Intent
Making Connections
Accepting People for People
Planning What You Want
Things to Ask Yourself
A Note on Fairness

Session 3: Toolkit for Successful Conversations

Managing Your Body Language
Making Connections
Speaking Persuasively
A Story from Mark Twain
Active Listening
Responding to Feelings
Reading Cues
Demonstration Cues
Tips for Becoming a Better Listener
Asking Questions
Making Connections
Probing Techniques: Using Questions
Probing Techniques: Pausing
Probing Techniques: Using Reflection
Probing Techniques: Paraphrasing
Probing Techniques: Summary Questions
The Probing Funnel

Session 4: Choosing the Time and Place

Choosing the Time and Place

Session 5: Framework for Difficult Conversations

Whats Your Purpose?
Making Connections
Steps for a Difficult Conversation
Conversation Template

Session 6: Staying Safe

Mutual Respect
Common Ground
Staying in Control
When to Walk Away
When Things Dont Work

Session 7: Testing the Waters

Making Connections

Session 8: A Personal Action Plan

Starting Point
Where I Want to Go
How I Will Get There

Course 5 – Certificate In Knowledge Management

Module One – Getting Started

Module Two – Understanding Knowledge Management

What is knowledge?
What is knowledge management?
A brief history
Applications in the workplace

Module Three – Dos and Dont’s

Data, information and knowledge
The tactic mode
The explicit mode
Identifying conversation categories

Module Four -The Knowledge Management Life Cycle

Understanding episodes

Module Five – The New Knowledge Management Paradigm

Paradigms of the past
The new paradigm
Implications and applications
The knowledge management endgame

Module Six – Knowledge Management Models

The nNnaka and Takeuchi Model (SECI)
Wiig Model
Kakabadse Model
Boisot Model

Module Seven – Building a Knowledge Management Rationale

Why rationale is necessary
Building a business case
Finding success stories
The Commoditization / Customization Model

Module Eight – Customising Knowledge Management Definitions

Components of a knowledge management definition
Customising the components
Sample definitions
Creating KMBOK

Module Nine – Implementing Knowledge Management in your Organisation

Gathering support
Identifying opportunities for revenue streams
Key knowledge management techniques
A map for success
The no-budget scenario

Module Ten – Tips for Success

About the chief knowledge officer
Knowledge management skill checklist
The knowledge management imperative
The hype curve
Barriers and helpers to success

Module Eleven – Advance Topics

The knowledge management maturity model
Absorptive capacity
Process model types

Module Twelve – Wrapping Up

System Requirements

Minimum specifications for the computer are:


Microsoft Windows XP, or later
Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)


OSX/iOS 6 or later
Modern and up to date Browser (Firefox, Chrome, Safari)

All systems:

Internet bandwidth of 1Mb or faster
Flash player or a browser with HTML5 video capabilities (We recommend Google Chrome)